PRIVACY POLICY

Last update: 14.01.2025

1. INTRODUCTION

Thank you for being part of the XN Technologies LLC, community (hereinafter referred to as “Company,” “We,” “Us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and what your rights are regarding it.

If you have any questions or concerns regarding this policy, you can contact us at [email protected]

2. WHAT DATA DO WE COLLECT?

We collect the following categories of personal data:

• Data provided by you:
  • First and last name
  • Email address
  • Phone number
  • Billing and shipping address (including country, city, postal code, street, etc.)
  • Order notes (if provided by the customer)
• Automatically collected data:
  • IP address
  • Browser and device information
  • Operating system
  • User behavior data (pages visited, session duration, etc.)
  • Referring URL (if you arrived at our site from another website)

3. HOW DO WE USE YOUR DATA?

We use the collected data to:

• Process and fulfill your orders;
• Improve our services and customer support;
• Send important notifications related to your order;
• Comply with legal and regulatory requirements;
• Analyze traffic and user behavior on our site to enhance its functionality;
• Ensure security and protection against fraud and malicious actions.

4. WILL YOUR DATA BE SHARED WITH THIRD PARTIES?

We do not sell, share, or provide your personal data to third parties, except in the following cases:

• For order fulfillment – We share necessary data with payment processors, courier companies, and other partners that help us provide delivery and payment processing.
• Compliance with legal requirements – We may disclose personal data if required by competent authorities or in response to a legal process.
• Analysis and improvements – We may use web analytics tools that collect anonymized data to improve our website.

5. HOW DO WE PROTECT YOUR DATA?

We use physical, technical, and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please be aware that no method of transmitting information over the Internet is completely secure.

6. COOKIES AND OTHER TRACKING TECHNOLOGIES

Our website uses “cookies” and other tracking technologies to improve site performance and analyze user behavior. You can manage or disable cookies through your browser settings. More information can be found in our Cookie Policy.

7. HOW LONG DO WE RETAIN YOUR DATA?

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless the law requires a longer retention period.

8. YOUR RIGHTS

Under applicable law, you have the following rights:

• The right to access your personal data;
• The right to correct inaccurate or incomplete data;
• The right to delete your personal data (when there is no legal requirement for retention);
• The right to restrict the processing of your personal data;
• The right to file a complaint with the relevant data protection authority in your country.

To exercise these rights, please contact us at [email protected]

9. CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy. All changes will be posted on this page, and in the case of significant changes, we will notify you via email or another appropriate method.

10. CONTACT

If you have any questions regarding this Privacy Policy, you can contact us at:
Email: [email protected]
Address: Suit 305, Griffith Corporate Centre, Kingstown, St. Vincent and the Grenadines