USB-c headphones not recognized by my Motorola edge 30 ultra

USB-c headphones not recognized by my Motorola edge 30 ultra

In fact, there are still a large number of headsets or earphones that are plugged in via a 3.5mm jack . Many people also prefer to keep a jack connection, because they consider that the quality audio is bigger. You try to plug in your car radio the car , your headset or earphones on your Motorola edge 30 ultra, however it does not work. No sound or music does not come out of the device. Your Motorola edge 30 ultra has a USB-C port to connect its peripherals. In this article, we will explain the different causes of headphones or headphones not recognized by your Android. This can come from a number of explanations, such as a bad adapter, an update that is too old, non-compatible headphones, etc.

The first thing to do is to check that the volume on your smartphone is increased, as well as that on your device (car, speaker, headphones, etc.).

USB-c headphones not recognized by my Motorola edge 30 ultra and update

From time to time while connecting your headphones, you will be advised to do an update in the notifications area. The update is sometimes essential for the proper functioning of your headphones. Proceed with the update when offered.

What should you do if you have an update problem?

If you cannot complete the update, turn off your Motorola edge 30 ultra and turn it back on. And then plug your headphones back in. The update will be offered to you.

Activate Audio output through the USB-C port of your Motorola edge 30 ultra

At times it will be necessary to activate the sound output to the USB-C port, read the instructions:

  • Go to Settings
  • Developer mode
  • Multimedia Section
  • Then ACTIVATE Disable USB audio routing

Headphones not supported on your Motorola edge 30 ultra

At times your smartphone will not recognize the headphones correctly. you will have to clear the cache of the USB-c port. To do this, read the instructions explained below:

  • go to Settings of your Motorola edge 30 ultra
  • Apps
  • System apps
  • USB Setting to clear cache

Headphones not compatible with your Motorola edge 30 ultra

You have a message displayed » the connected USB device is not supported » when plugging in your headphones. Have you tried using the USB headphones provided when purchasing your Motorola edge 30 ultra. As a general rule, it is a incompatibility between your smartphone and the headset. Try buying a headset or USB-C wired headphones compatible on your Motorola edge 30 ultra. If this is not the case, switch to wireless headphones, which will connect via bluetooth .

Small dust in the USB-c port

Do not hesitate to use a toothpick or a pin and dust the USB-C socket, sometimes too many impurities prevent a good connection between the plugs. Proceed with this cleaning gently so as not to damage your port.

USB-c to jack adapter incompatible with your Motorola edge 30 ultra

Not all USB-c to jack adapters will be compatible with your smartphone. First try plugging in a new pair of headphones to see if the problem is with your adapter or your headphones. If this is indeed due to your adapter, use one that is fully compatible with your Motorola edge 30 ultra, such as the Ugreen adapter USB-c to 3.5mm jack.

What are the steps if none of the solutions worked to connect your headphones to your smartphone?

The last technique is to reset your Motorola edge 30 ultra, however remember to make a backup of the data on your Motorola edge 30 ultra.

If you want other tutorials on your Motorola edge 30 ultra, we invite you to explore the other articles in the category: Motorola edge 30 ultra.